Institutional Effectiveness

The goals of the Institutional Effectiveness (IE) Office are to create a better work environment for employees and create an exceptional student experience through evidence-based decision-making and evaluation of process. On-campus partners can use the form below to request collaboration with the IE team.

  • Once you click the link, you’ll be prompted by a pop-up window to enter your credentials - these are your network credentials (the credentials used for logging into a Coe computer or wifi).
  • When you first log in, you will see “Institutional Effectiveness Help Desk Request Form” along the top of the page and will have the option to “Submit a ticket” in the top right corner. 
  • Once you click “Submit a ticket” you will see a short form with several questions regarding your ticket. Please include as much detail as possible in the description section of your ticket. 

         On future visits to the site, the main page will show any currently active tickets you have with                   IT, along with the option to view previously closed tickets. 

Submit an IE Help Desk Ticket

 Please Note: Physical Plant requests should be submitted through SchoolDude.                       Information Technology requests should be submitted through the IT HELP DESK TICKET SYSTEM

Meet the IE team

Staff Image

Colehour, Amanda

Director of Institutional Effectiveness for Campus Information Systems

Institutional Effectiveness


Lower Voorhees Hall

Staff Image

Staker, Julie

Vice President for Enrollment, Marketing and Institutional Effectiveness

Information Technology, Admission, Marketing & Media Relations, Financial Aid, Student Success & Persistence, Institutional Effectiveness


Nassif House 205

Staff Image

Milke, Natalie

Executive Director of Marketing & Institutional Effectiveness

Information Technology, Marketing & Media Relations, Institutional Effectiveness