FAQ

Information Technology - FAQ


Do students have access to download free software through Coe?
Coe students can access Microsoft Office 365 by logging in with their Coe email accounts at microsoft.com/en-us/education/products/office.

Can I connect my personal devices (smart TVs, wireless speakers, gaming systems, other smart devices) to the Coe network?
Most smart TVs, gaming systems and other personal devices will connect to our system. Connecting personal wireless routers is prohibited on campus.

Can I access cable TV and streaming services at Coe?
Coe provides access to over 80 HD TV channels (your TV must have QAM Tuner included for it to work on campus. We also offer Stream 2 -IPTV. This service allows you to stream 80 channels on your phone, tablet or laptop when connected to the campus wireless network. Students also can access popular streaming sites (Netflix, Hulu, Amazon Prime, etc.) through the campus wireless network.

How can students back up their work?
In addition to email, Google includes unlimited storage for students through Google Drive cloud storage. Students can access their documents both on and off campus.

Is anti-virus software available through Coe?
Yes. Students can download a free edition of Sophos anti-virus from home.sophos.com.

Do I need to bring my own printer?
No. Coe provides 24/7 access to printing services. Printers are available in all computer labs across campus, as well as the library and some residence halls. Students are provided up to 750 single-sided print pages per term, with additional pages costing 5 cents per page for black and white or 20 cents for color pages. Web print service is available at www.print.coe.edu.

How do I submit a ticket for technology support?
Submit a ticket on SchoolDude, our facilities management software. A link to the SchoolDude service is available on the front page of My Coe. (The submittal password is “coe.”)