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Your Rights & Responsibilities

Financial Aid Handbook

By accepting your financial aid disbursements, you have indicated that you have read, understood and will comply with all of the rights and responsibilities contained therein. These include:

Your Responsibilities

  1. Read all information associated with your financial aid offer, including the financial aid handbook.
  2. If you owe money from a prior over-award of federal funds at any institution, you need to make arrangements for repayment of the over-award. You are not eligible for financial aid if you owe a refund on federal funds.
  3. You must be in good standing and be making satisfactory progress as outlined in this handbook.
  4. You must report any additional financial aid (scholarships, grants or loans) you receive that is not listed on your current aid offer from Coe College.
  5. You must meet all other conditions contained elsewhere in this handbook.
  6. You will need to submit information requested by financial aid processors, Coe or any other institution or program to which you are applying for aid to clarify your eligibility for financial aid.
  7. If you are selected for verification or financial aid review, you and your parent(s) may be required to submit additional documents. These documents may include (but is not limited to) tax transcripts, W-2 forms and financial aid verification worksheets (as provided by our office). Failure to submit the requested information within 14 days prior to the end of your award period may result in the deactivation of your file and could result in the loss of available funds.
  8. You must repay all loans according to your established repayment schedule. You are not eligible for financial aid if you are in default on a Federal Perkins Loan, Federal Direct/FFEL Stafford Loan or Federal Direct/FFEL PLUS received at any institution.
  9. If requested by the college, you must participate in loan entrance counseling.
  10. Participate in loan exit counseling if you received a federal, state or institutional loan while you attended Coe College.
  11. Notify the Registrar’s Office of a change in your name or address.
  12. You must notify the Registrar’s Office AND the Office of Financial Aid of a change in your enrollment (i.e. full-time to part-time attendance).
  13. Satisfactorily perform the work agreed upon in your college work-study job.
  14. Understand the Coe College withdrawal process and the refund policy.
  15. Monitor and retrieve email and electronic postings issued by the Office of Financial Aid.

As a prospective student, you will receive electronic messages and official notifications related to your financial aid if you reported a valid email address on your FAFSA.

As an enrolled or deposited student, you will receive official notifications related to your financial aid electronically via your Coe email account. In addition, some information may be posted directly to your account. Students who do not want to receive their financial aid information electronically must inform the Office of Financial Aid that they wish to have their information distributed in paper format.

Your Rights

  1. You may appeal Coe’s offer of financial assistance if you feel that it is unfair or unreasonable. Appeals should be directed to the Office of Financial Aid, or for incoming students, your Admission Counselor.
  2. Information given to Coe’s Office of Financial Aid is treated confidentially. Personal information you and your family share as a prospective or continuing student is treated confidentially by the Office of Admission and Financial Aid; office staff members follow prescribed data security policies to ensure the security and confidentiality of your information.
  3. Rules regarding the disclosure of personal information once you are enrolled at the college are dictated by the Family Educational Rights and Privacy Act (FERPA) of 1987. FERPA affords you certain rights with respect to your educational records. The primary intent of the law is to provide you access to your educational record and to limit disclosure of such records without your written consent. Coe College has posted a detailed outline of its FERPA policies online.
  4. You may appeal a financial aid policy or procedure. The appeal may be initiated through the Director of Financial Aid.
  5. Federal Pell Grant recipients who have sufficient Title IV aid to cover book expenses may be eligible for a bookstore voucher.  Our office will determine eligibility and contact those eligible with information about how to use their book voucher.
  6. You may have your financial need reviewed if your circumstances change during the academic year. Contact the Office of Financial Aid if you feel that your calculated financial need should be reviewed.
  7. You have the right to contact the Federal Student Loan Ombudsman if the Office of Financial Aid did not address and/or resolve any dispute you brought forth in regard to the terms of your federal student loans (Direct loan, Perkins loan, Parent PLUS loan). You can contact the Ombudsman toll free at: 1.877.557.2575.

You have the right to ask Coe College the following questions:

  1. The names of the accrediting and licensing organizations.
  2. About its programs; it’s instructional, laboratory, and other physical facilities; and its faculty.
  3. What the cost of attendance is, including tuition, housing and food, books, supplies, and other miscellaneous expenses.
  4. How aid recipients are selected and how a student’s need is determined.
  5. How much of a student’s financial need, as determined by the college, is being met.
  6. To explain each type of assistance in the student’s financial aid award.
  7. What the interest rate is on any student loan the student has, the total amount the student must repay, when repayment starts, and what cancellation and deferment provisions apply.
  8. The average indebtedness of a student who graduates from the college and the percentage of students who default on their federal student loans.
  9. If a work-study award is part of the financial aid offer, what kind of job it is, how many hours must be worked, what the duties are, the pay rate, how and when a student is paid.
  10. How the college determines when a student is not making satisfactory academic progress and its implications.
  11. What special facilities and services are available to the disabled.
  12. Completion/graduation and job placement rates and how they are calculated.

Answers to most of the questions above can be found on the Coe College Consumer Information webpage.