CAMPUS SERVICES & RESOURCES

Bookstore - The Bookstore is operated by Follett Higher Education Group. The bookstore provides textbooks, course materials, supplies, software and Coe gifts to the entire Coe Community. At the beginning of a term, full refunds are given for new-condition textbooks within 7 days of purchase and with a receipt. Shrink-wrapped course packages cannot be accepted if they have been opened. Refunds are given for an additional 21 days on unused textbooks with a valid drop slip from the Registrar.

Business Office - The Business Office sends statements in July for the amount which is due August 15. The bill is for 50% of the annual costs. The bill for the remainder of the annual charges is sent out in December and is due January 15. Coe College offers a monthly payment plan, which divides the charges into ten equal payments due on the first of each month, August through May. There is a $100.00 service charge. Check cashing - The cashier is available Monday - Friday 9:00 a.m. - 3:30 p.m. Payments may be submitted to the cashier; personal checks or checks from parents may be cashed for up to $100.00. No two-party checks will be cashed. Coe College payroll checks, in any amount, may also be cashed.

Campus Programs and Student Activities - The student activities staff coordinates a broad range of cultural, educational, recreational, and social activities for the campus community, including major campus events. The campus programming staff also advises student organizations and coordinates campus leadership programs. The staff allocates and manages student organization space. The Activities office is located in Gage Union.

Career Services - All students are encouraged to utilize Career Services throughout their college experience. From the very beginning of a student’s time at Coe, there are many ways to get involved. Opportunities abound to gather information through workshops, the resource library, computers, and individual appointments with professional staff members. Information and assistance regarding jobs, internships, summer opportunities, volunteer options, off-campus study programs, and graduate/professional schools are also available.

Individual meetings and group workshops assist students with graduate school selection and applications, job search techniques, resume writing, interviewing skills, effective networking, business etiquette and much more. While ultimately students are responsible for the direction of their career and life, Career Services assists by providing education, support, input and caring listeners. Career Services is located on the upper level of Gage Union, but it also offers a 24-hour information source through its Web site: http://www.coe.edu/studentlife/careerservices/

Internships - The Director of Internships is located in Career Services. All full-time internships are approved by the Honors, Interdisciplinary, and Independent Study Committee. Applications for full-time and part-time internships can be obtained from the Director.

Counseling Services - The College offers counseling services through St. Luke's Family Counseling Center, located at St. Luke's Hospital, across from Greene Hall. Appointments can be made by calling 369-7952 and identifying yourself as a Coe student. Referrals are made when necessary and/or appropriate.

Dean of the Faculty - Coordinates the academic programs of the college and provides leadership for the academic advising system. Students are encouraged to seek advice concerning all aspects of their academic experiences at Coe. The office is on the third floor of McCabe Hall.

Vice President for Student Affairs - Coordinates the Student Affairs programs of the college and provides leadership for student services. He advises students and organizations concerning their out-of-class experiences at Coe. The office is in Gage Memorial Union.

Academic Achievement Program - This federally funded program is designed to help students in all phases of their progression through Coe College. The staff offers services in academic, career, personal, and financial areas, including tutoring, study skills assistance, time management, reading skills instruction, course and major selection, and graduate school preparation. The office is located in lower Voorhees.

Financial Aid - Coe College is committed to assisting those families in need of financial assistance. Financial aid will be awarded to students only after all required financial aid forms and requested documentation have been received. The Financial Aid Office is located in the Nassif House.

Sodexho Dining Services - Because Coe is a residential college, all residential students, except Coe apartment and Kohawk Village residents, are required to eat in the college dining hall in Gage Memorial Union. Students who are commuters and other members of the Coe community may also arrange to have meals in the dining hall. The opening and closing of the food service is coordinated with the residence halls. The college will attempt to notify students of the dates and times when meals will not be served.

The cost of board is determined by average participation and is intended to cover only the food eaten in the dining hall. Neither food nor utensils are to be taken from the dining area and violators will be subject to a fine. Students who have dietary restrictions, special dietary needs, health needs, or requests for sack lunches should contact the Director.

Gage Memorial Union - The Union is home to the Student Activities staff, Mailroom, Bookstore, Dining Hall, Campus Information, Box Office and the Stomping Grounds Coffee Shop. Regularly scheduled classes are generally not held in the Union. This is not intended to exclude special class sessions which may be open to interested students and faculty when a guest lecturer or a special program is available.

Registration of Campus Events - All student social functions and campus events must be registered with the Dean of Campus Life by completing a Campus Activity Registration Form. This form is to be completed when any event is planned that will take place on the Coe College campus. Space for an event will not be confirmed until this form is completed with all required signatures obtained. Students are encouraged to plan their events well in advance to allow adequate time to make necessary scheduling arrangements, contract with Security or Food Service, and/or advertise the event. A minimum of two weeks is recommended, at least 72 hours is required (four days for Security). Forms can be picked up at the Campus Information Center in Gage Memorial Union.

All campus events must:

• Obtain approval for any poster, sign, or other informational material that advertises the event from the Dean of Campus Life or the Campus Information Center. Materials may be displayed at approved posting sites on campus. Students desiring to advertise their event off-campus must meet with the Dean of Campus Life to discuss proposed strategies.
• Monitor the entrances to the event to prevent any uninvited guests from entering.
• Monitor the number of guests at the event to insure occupancy does not exceed the fire code capacities of the particular facility.
• Prevent alcoholic beverages from entering the event.
• Help maintain order and ensure responsible behavior.
• Facilitate orderly closing and clean up after the event.

Fax - A facsimile machine, located in Campus Information, is available for student use during regular Campus Information hours. Students may fax documents by using their RESICOM code or pay $.25 per page without a code. There is no charge for receiving a fax. The Campus Information fax number is 319-399-8020.

Mail - The Mailroom is located on the first floor of Gage Memorial Union. All students are assigned mailboxes and can obtain their mailbox number and combination at the Mailroom counter. Special Delivery and registered mail are delivered to the mailroom. Mail to a student should be addressed to the college as follows:

Student's Name
Coe College, Gage Memorial Union, # ____
1220 1st Avenue, N.E.
Cedar Rapids, Iowa 52402-5012

Coe Box Office - Tickets for Coe fine arts performances and other events are available for sale. The Box Office is open 11 a.m. - 7 p.m. Monday-Friday.

Campus Information Center - The Information Center (dial “O”) provides general and phone information, handles lost and found items and serves as a clearinghouse for many student activities.

Stomping Grounds - Coffee Shop - Located in the P.U.B., the Stomping Grounds provides a retail outlet for students, faculty, and staff. This student-managed service provides a variety of gourmet coffees, teas, and desserts in a relaxing environment. Clubs and organizations may reserve the area for meetings, parties, or events.

International Student Advisor - All international students are expected to maintain contact with the Advisor throughout the academic year. The Advisor serves as an advocate for international students on campus and as a liaison with the U.S. Immigration Office. She also works closely with the English as a Second Language (E.S.L.) faculty and advises the International Club. The office is located in lower Voorhees.

Physical Plant - The Director and staff assist students in making repairs and improvements to their residence halls and activity areas (i.e. club meeting rooms and recreational areas). Requests for Physical Plant repairs should be made through the Residence Life staff.

Registrar - Student academic records are maintained at the Registrar's Office which is located in lower Voorhees. Grades are mailed to each student's home. Grades may be disclosed to parents if the student is a dependent. Students may have copies of their transcripts sent to whomever they choose as long as their College account is paid in full. Requests for transcripts must be made in writing.

Religious Life - The college attempts to provide for the religious interests and needs of all students. The College Chaplain is located in lower Voorhees. Visits and/or services by other area clergy are arranged throughout the year.

Responsibilities of Coe Computer Services

• Availability of Resources. Coe Computer Services has the responsibility to ensure, to a reasonable degree, that college computer resources are working and available at appropriate times.
• Precautions Against Loss of Data. Coe Computer Services performs backups of material stored on network devices (except local hard drives of networked computers) in such a way as to provide users a reasonable measure of protection in case of device failure. However, the college cannot and does not guarantee that no data will be lost, and users are ultimately responsible for the protection of their own data.
• Protection of Confidentiality. Coe Computer Services will attempt to protect the confidentiality of user passwords and files. Under no circumstances will a user's password be compromised intentionally, and user’s files will be accessed only as provided in this document for the purpose of enforcing policies governing the use of computer resources.
• User Support. In so far as staff resources permit, Coe Computer Services will offer training in the use of software available on the college network and will assist authorized users in solving problems connected with networked resources. Support for personal computer systems and individually owned software will be provided only as staff time permits.
• Enforcement of Regulations. Coe Computer Services has a responsibility to enforce regulations governing computer use and to investigate, within the limits of the law and college policy, apparent violations of these regulations. Specifics of enforcement policy are described under a separate heading.
• Censorship of Network Transmissions. As an academic institution encouraging the free exchange of ideas, Coe College does not censor, and hence does not accept responsibility for, the content of transmissions over the college network.

Responsibilities of Computer Resource Users
Campus Resources

• Access to Computer Resources. Coe personnel are permitted access to Coe computer resources (computers, peripherals, network drives, software, etc.) for use only in accordance with intended purposes, and only so far as license agreements permit. Coe personnel may use computer resources for personal purposes but will be expected to reimburse the college for expenses incurred (such as those involved in printing or using fee-for-service resources). Access to computer resources is a privilege, not a right, and may be restricted, suspended, or revoked for users who do not follow regulations governing computer use.
• Responsibility for User Account Activity. Users have a responsibility to protect the integrity of their networked accounts, and individuals are responsible for all activity conducted through their accounts.
• Access of Other User's Accounts. Users are permitted to access the accounts of other users only with express permission. People who are found accessing, or attempting to access, accounts on or off campus without proper authorization will have network privileges suspended or revoked.
• Installation of Software on College Computers. Software may be installed on college machines only with the consent of the director of academic computing. Proof of legality will be required, and users may be required to provide Coe Computer Services with original installation media and documentation for any software installed.
• Use of Shared Resources. Users have an obligation to limit their use of shared resources. Engagement in activities - such as forwarding chain mail and setting passwords on computers - that unduly limit availability of resources to other users is an infringement of the rights of other users and may result in restriction, suspension or revocation of computer privileges.
• Usage Priority. Computer use for schoolwork takes precedence over all other use. People using computer resources for purposes other than completion of school assignments must surrender those resources upon request of someone who needs them for the completion of schoolwork. The Director of Academic Computing may impose time or location restrictions on specific types of computer use (such as game-playing or access to off-campus resources) in order to ensure adequate availability of computer resources for the completion of course work.
• Compliance with Lab Policies. Compliance with policies posted in a lab or other computer location is required to retain the privilege of using the facilities to which the policies apply.
• Compliance with Resident Hall Policies. Compliance with policies for current anti-virus software installed on a student owned computer. The college will provide, free of charge, anti-virus software to all registered students. The student should keep the software current and regularly run the full system scan for viruses and spy ware.
• File-sharing. File Sharing is not allowed anywhere on campus. Limewire and similar software cannot be used for sharing music, videos and other files that can marginalize the campus network. Network interruption may result if this practice is detected on the network.
• Wireless Connection. It is college policy not to allow wireless access points in use on campus that are owned by students, staff or faculty.
• Compliance with State and Federal Laws. Users must comply with all state and federal laws concerning use of computer resources. This includes, but is not limited to, copyright law, laws governing communication via networks, and laws concerning harassment.

Off Campus Resources - Resources accessed from Coe College via college equipment are a part of the resources available at Coe College and are subject to all regulations that apply to local resources. This means that such activities as unauthorized access, and attempted unauthorized access, of remote resources, forwarding chain mail off-campus, and harassment of individuals via network e-mail are expressly prohibited. In addition, users of Coe resources have an obligation to comply with all rules instituted by the owners of the resources assessed, and Internet users must follow the policies promulgated by organizations responsible for regulating network traffic; violation of any of these policies constitutes violation of Coe College policy.

It is the responsibility of individual users to become familiar with, and to remain current concerning, policies governing computer resource use at Coe as these policies are published on the Coe Computer Network, and notification of policies via the computer network constitutes adequate promulgation of regulations governing computer use. Additionally, copies of documents regulating the use of computer resources will be kept on reserve in the library. Policies regulating specific labs will be posted in those labs.

Acknowledgment of Obligations - Use of Coe computer resources constitutes implicit acceptance of policies regulating their use.

Enforcement of Policies
College Responsibilities - The Director of Academic Computing and Coe Computer Services personnel have a responsibility to enforce, within reasonable limits, college policies regulating computer use. Computer Services personnel may, in order to determine whether violations of regulations are occurring, monitor user activity on the Coe network either randomly or systematically. An account may be systematically monitored only when there is documentable reason (such as the result of random monitoring or the written complaint of a user) to believe activity in the account is in violation of college policy. The content of files stored on networked devices may be inspected only with the express consent of the Director of Academic Computing and only for the purpose of determining whether violations of policy have occurred.

Sanctions for Violation of Regulations - The Director of Academic Computing may limit, suspend or revoke computer privileges of users found to be in violation of Coe computer policies. Decisions to permanently limit computer privileges will be made only with the concurrence of the Vice President for Academic Affairs, the Vice President for Student Affairs, or a staff supervisor, as appropriate to the status of the person whose account is being restricted. Additionally, the Vice President for Academic Affairs, the Vice President for Student Affairs, or the appropriate staff supervisor will be notified of violations of computer policy that may also constitute violations of other college policies, such as those concerning harassment.

Appeals

• Right to Appeal - Students to whom sanctions have been applied have the right to appeal the decision of the director to the college Judicial Board. Nonstudents to whom sanctions have been applied have the right to appeal the decision to the Computer Policies Committee. The appellate body has the right to modify sanctions in any manner.
• Application of Sanctions During Appeal - Since the abuse of computer resources can constitute a serious and immediate threat to the entire networked community, restrictions imposed by the director will remain in effect during an appeal process.
• Right to a Speedy Hearing - Users to whom sanctions have been applied have the right to a speedy hearing if an appeal is made.