In late June or early July, new students will receive a notification in the mail from the Business Office that will explain the billing process and payment information.
Fall billing statements for each year are available online through MyCoe (https://my.coe.edu/ics) in mid-July. An email is sent to students notifying them that their statements are available. After the initial statement is posted online, updated statements are posted online around the 15th of each month. E-mails will be mailed to all students through their Coe College Email account and to parents (others) where e-mail addresses have been established for online access to view the statements. If a parent wishes to receive these e-mails, they must establish access to the online parent portal. See “How to view the statements online as a parent” below.
Students can view their student account information online through their my.coe.edu account: Once a student is logged in, student account information can be found on the “Student” tab. Under “My Student Account Info” there are three options.
Students can grant others access to the parent portal by going to the Student Tab on MyCoe and clicking on the link "Grant Parent Access". It can take up to two working days for the Parent access request to be processed by the college. Once a parent has been granted permission, the parent will sign into MyCoe, click on the "Parent Tab" and then "My Students" in the left hand navigation bar to view their student’s information.
For parents to view the student account information online, they must first obtain access to the parent portal from their student. Once a parent has access, they are able to log in to this website and view the balance and make payments for his/her student(s). The following options are available once the parent has selected the appropriate student:
Coe offers three payment plan options to help families make a Coe education affordable:
Students whom have an outstanding balance owed to the college may be placed on financial suspension and unable to register for future courses until the past due amount is paid in full.
Finance charges/late fees in the amount of 1.25% monthly (15% annual) will be assessed to accounts not paid in full by the due date.
Once a charge is reflected on a billing statement, it must be paid by the 10th of the next month or a finance charge/late fee may be assessed.
The student accounts office may place the following holds on a student’s account:
Students currently enrolled at Coe that have a delinquent/past due balance will not be allowed to receive official transcripts or register for classes for future terms. Students are encouraged to talk to the Business Office or Financial Aid Office if they are unable to pay their bill on time.
Students that are no longer enrolled at Coe and have a delinquent/past due balance will be sent a paper billing statement after leaving Coe. If the balance is not paid in full by the statement deadline, a Final Demand Notice will be sent to the student. If the student does not pay the balance or contact the Coe Business Office to set up payment arrangement by the Final Demand deadline, the account will be sent to a third party collection agency. Once the account is sent to a collection agency, it will be reported to the National Credit Bureaus as delinquent.
At Coe, we recognize that there is a significant financial investment involved for families once a student starts classes. Because of these investments, we are pleased to offer full time students and their families an insurance policy to protect them against the exposure to fees that would normally be charged. The Tuition Refund Plan (TRP) is a program that is designed to minimize the exposure of lost tuition, room, board, and fees associated with attendance. In fact, with the TRP program a student is assured that he or she will receive an 80% refund if he/she withdraws for documented medical reasons.
For $95 per semester a student can have the security of knowing that if he/she becomes seriously ill and needs to withdraw from school that their financial burden will be minimized. The following table illustrates how Coe's refund schedule combined with the TRP will protect students and families against the loss of tuition and fees (the table represents an estimation of percentages):
|If the withdrawal occurs during:||The TRP refunds:||Coe refunds:||Student receives:|
|Week 9 up to 60%||40%||40%||80%|
|After 60% point in term||80%||No refund||80%|
The Dewar Insurance brochure is located on my.coe.edu under the Student Tab/Business Office Information. To facilitate enrollment in the program, full-time students are automatically insured and billed for the tuition coverage.
You may elect NOT to enroll in this insurance plan by completing the online waiver form located on MyCoe under the Student tab/My Forms link. The waiver form must be completed each academic year by the appropriate deadline for Fall or Spring semester.
Music lessons are charged to the student account approximately three weeks after the term has begun. Please contact the Music Department (319-399-8521) if you have questions regarding your music lesson charges.
Residence Hall damages may be assessed to the student’s account anytime throughout the semester. If you have questions regarding residence hall damages, please contact the Residence Life Office at email@example.com.
If you have questions about purchasing parking permits or a parking ticket you received, please contact Campus Safety at 319-399-8517.
If a library fine is applied to your Coe Student Account, a processing fee may be assessed. If you have questions regarding these fines, please contact the library at 319-399-8595.
FERPA, (the Family Educational Rights and Privacy Act) affords students certain rights with respect to their education records.