In late June or early July, new students will receive a billing notification letter in the mail that will explain the billing process and payment information.
Fall billing statements for each year are available online through MyCoe (https://my.coe.edu/ics) in mid-July. An email is sent to students notifying them that their statements are available. After the initial statement is posted online, updated statements are posted online around the 15th of each month. E-mails will be mailed to all students through their Coe College Email account and to parents (others) where e-mail addresses have been established for online access to view the statements. If a parent wishes to receive these e-mails, they must establish access to the online parent portal. See "How to view the statements online as a parent" below.
Students can view their student account information online through their my.coe.edu account: Once a student is logged in, student account information can be found on the “Student” tab. Under “My Student Account Info” there are three options.
Students can grant others access to the parent portal by going to the Student Tab on MyCoe and clicking on the link "Grant Parent Access". It can take up to two working days for the Parent access request to be processed by the college. Once a parent has been granted permission, the parent will sign into MyCoe, click on the "Parent" tab and then "My Students" in the left hand navigation bar to view their student's information.
For parents to view the student account information online, they must first obtain access to the parent portal from their student. Once a parent has access, they are able to log in to this website and view the balance and make payments for his/her student(s). The following options are available once the parent has selected the appropriate student:
Coe offers three payment plan options to help families make a Coe education affordable:
Students whom have an outstanding balance owed to the college may be placed on financial suspension and unable to register for future courses until the past due amount is paid in full.
Finance charges/late fees in the amount of 1.25% monthly (15% annual) will be assessed to accounts not paid in full by the due date.
Once a charge is reflected on a billing statement, it must be paid by the 10th of the next month or a finance charge/late fee may be assessed.
The student accounts office may place the following holds on a student’s account:
At Coe, we recognize that there is a significant financial risk involved for families once a student starts classes. Because of these risks, we are pleased to offer full time students and their families an insurance policy to protect them against the exposure to fees that would normally be charged. The Tuition Refund Plan (TRP) is a program that is designed to minimize the exposure of lost tuition, room, board, and fees associated with attendance. In fact, with the TRP program a student is assured that he or she will receive a 100% refund if he/she withdraws for documented medical reasons or 85% refund for documented mental health withdrawals.
For $90 per semester a student can have the security of knowing that if he/she becomes seriously ill and needs to withdraw from school that there will be no financial burden. The following table illustrates how Coe’s refund schedule combined with the TRP will protect students and families against the loss of tuition and fees (the table represents an estimation of percentages):
|If the withdrawal occurs during:||The TRP refunds:||Coe refunds:||Student receives:|
|Week 9 up to 60%||60%||40%||100%|
|After 60% point in term||100%||No refund||100%|
Note: For mental health withdrawals, the T.R.P. pays up to 75% of the costs insured.
The Dewar Insurance brochure is located on my.coe.edu under the Student Tab/Business Office Information. To facilitate enrollment in the program, full-time students are automatically insured and billed for the tuition coverage.
If you elect NOT to be enrolled in this insurance plan, please complete the online waiver form located on MyCoe under the Student tab/My Forms link by the deadline.
Music lessons are charged to the student account approximately 3 weeks after the term has begun. Please contact the Music Department (319-399-8521) if you have questions regarding your music lesson charges.
Residence Hall damages may be assessed to the student’s account anytime throughout the semester. If you have questions regarding residence hall damages, please contact the Residence Life Office at firstname.lastname@example.org.
If you have questions about purchasing parking permits or a parking ticket you received, please contact Campus Safety at 319-399-8517.
If a library fine is applied to your Coe Student Account, a processing fee may be assessed. If you have questions regarding these fines, please contact the library at 319-399-8595.
FERPA, (the Family Educational Rights and Privacy Act) affords students certain rights with respect to their education records.