Alumni > Other Services > Alumni - Financial Aid Assistance

Alumni - Financial Aid Assistance

The Financial Aid Office at Coe is here if you need us.

Please contact our office if you have any questions regarding student loans, grants and/or scholarships you received while attending Coe. We can be reached by email at o-financialaid@coe.edu or by telephone at 319-399-8540. You can also feel free to stop in our office. We are happy to assist you!

FAQ's

  1. What type of loan do I have?
    To find out what type of federal government loan (Federal Direct Stafford Loans and Perkins Loans) you have, visit the National Student Loan Data System (NSLDS). Their website is www.nslds.ed.gov. (Note that you will need a federal pin ID to access your information. The pin website is www.pin.ed.gov)
  2. Where can I go to get answers to my student loan questions?
    Get all the information you need to manage repayment of your federal student loans at http://studentaid.ed.gov/repay-loans.

  3. I have a Perkins, Canfield and/or McElroy Loan from Coe College. Who do I contact if I have questions about these loans?
    Coe has a Servicer for these loans. The company is ECSI and their contact information is:
    Educational Computer Systems, Inc. (ECSI)
    1-888-549-3274
    www.ecsi.net
  4. The Ombudsman Group is dedicated to helping resolve disputes related to Direct Loans, Federal Family Education Loan (FFEL) Program loans, Guaranteed Student Loans, and Perkins Loans.
    Please use the following to contact the FSA Student Loan Ombudsman Group.

    Online:

    http://studentaid.gov/repay-loans/disputes/prepare

    Telephone:

    877-557-2575

    Fax:

    202-275-0549

    Mail:

    U. S. Department of Education
    FSA Ombudsman Group
    830 First Street, N.E., Mail Stop 5144
    Washington, D.C. 20202-5144

Remember, you can contact us anytime. Our office hours are 8:00 a.m. until 4:30 p.m., Monday through Friday.